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EMPLOYMENT AT WATERVILLE VALLEY RESORT
CAREER & SEASONAL
As a four-season resort, Waterville Valley has seasonal and year-round jobs. Most of Waterville’s position openings are fueled by seasonal demands or through growth and expansion. Whether you’re looking for a part-time, full-time, seasonal, or professional career opportunity, if you’ve got what it takes to deliver timeless experiences, we’re interested in you.
Grow your career with us. In addition to full-time employment, many of our part-time and seasonal staff find on-going advancement and internal growth in professional areas. Waterville Valley provides an exceptional foundation for you to build a career in hospitality, even if you don’t have industry experience.
We’re always looking for new talent to join our team! If you’re interested in applying for a position, please apply online or reach out Allison Gilman (agilman@waterville.com) directly.
benefits
All Team Members Enjoy:
401(k) eligibility – with company contributions
Free seasonal activity passes--employee & family or a guest
Free seasonal vouchers
On-mountain F&B discounts
Retail discounts with company & participating local area merchants/restaurants
Free recreational equipment rentals, lessons, & venue access
Employee Assistance Program (EAP)
Employee uniforms
Opportunities for professional development & advancement, industry certifications, & scholarships
Cheers for Peers rewards & parties
Employee recognition parties
Commitment & support to community
In addition to the above, Full-Time, Year-Round Team Members Enjoy:
Affordable medical, dental, & vision insurance
Company paid life insurance for employee & dependents
Company paid AD&D insurance
Company paid short-term disability insurance
Company paid long-term disability insurance
Voluntary life & disability insurance for employee & dependents
Paid time off for vacation, sick, & holidays
Pre-Tax Flexible Spending Account
Life-management services for financial planning & will preparation
Fitness reimbursement
Prescription & mail-order drug plan
Opportunities for professional trade association memberships
OPEN POSITIONS
FILTER BY DEPARTMENT
ADMINISTRATION
There are currently no openings in ADMINISTRATION.
ADVENTURE CENTER
ADVENTURE CENTER ATTENDENTS
Waterville Valley Resort is currently seeking part-time and full-time seasonal Adventure Center Attendants. Duties include, but are not limited to: explain and assist guests of proper fitting and use of adventure center equipment; provide daily operation information to guests; maintain a clean and organized work and public area; assist with opening and closing procedures; inspect and maintain adventure center equipment daily; assist guests with purchasing of appropriate tickets. Requirements: Must be at least 16 years of age. Must have good customer service skills and be able to work in a team environment; able to work in variable weather conditions. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.
BUILDINGS, GROUNDS, & CUSTODIAL
BUILDING CUSTODIAL
Waterville Valley Resort is currently seeking day and night shift custodians for the winter season. Duties include, but are not limited to; help clean and tidy common spaces, bathrooms, buildings, hallways and work spaces; emptying trash; vacuuming; washing stairs and floors. Requirements: must be able to work nights and weekends; must be at least 18 years of age; have good communication skills. Waterville Valley is an “at-will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
CUSTODIAN
Performs custodial maintenance duties, including dusting, mopping, vacuuming and shampooing carpets, cleaning and restocking restrooms. Performs general, routine custodial duties, to include dusting, mopping, vacuuming, cleaning restrooms, and restocking paper and soap supplies. Performs routine maintenance to custodial equipment and supplies. Empties trash receptacles, disposes trash into dumpsters, and bags trash for proper disposal. * Unlocks doors, ensuring doors are locked after cleaning areas. * Reports needs and concerns to appropriate staff. * Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices. * Assists in on-the-job training of new staff on routine procedures. * Performs cleaning functions specific to the assigned facilities and/or based on requirements. * May provide vendors with access to areas for cleaning and may answer basic questions. May report issues with vendors to supervisor. * May assist or perform snow removal activities and minor maintenance, such as replacing light bulbs, adjusting furniture, or other similar activities. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.
CHILDCARE
There are currently no openings in CHILDCARE.
CONFERENCE CENTER
There are currently no openings in the CONFERENCE CENTER.
FOOD & BEVERAGE
BANQUET SERVERS
Waterville Valley Resort is seeking part-time and full-time banquet servers. Duties include, but are not limited to: provide excellent table service by setting tables; stocking service stations with supplies, beverages, condiments and other needed items; explaining menu to guests and answering questions about food preparations and contents; taking orders and accurately communicating orders to banquet manager, supervisor, kitchen and/or bar staff as appropriate; serving all ordered food and beverages; setting up banquet rooms and coffee stations; monitoring tables to assure all guest needs and requests are met; clearing and cleaning tables; cleaning and straightening service stations and work areas. Assure health and safety by learning and following established health and safety procedures; maintaining good person hygiene; discarding food properly; assuring that special dietary requests are ordered and served. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.
BANQUET SET-UP
Waterville Valley Resort’s Conference Center is seeking banquet set-up crew to set up for group functions, including chairs, tables, stage, and audio- visual equipment; break down after functions, store furniture and equipment after functions; assist with clean up and light maintenance projects to ensure that building and grounds are clean and ready to receive guests. Assist kitchen and wait staff when needed; communicate with guests about set-up; respond with flexibility and helpfulness to changes in plans. Waterville Valley is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.
BANQUET LINE COOKS
Waterville Valley Resort is currently seeking full-time and part-time Banquet Line Cooks to help assist with preparing meals for groups and weddings; ensure all food is maintained at the proper temperature for serving throughout meals; perform duties in a timely and efficient manner; assure health and safety by learning and following established health and safety procedures; and monitor food service area for cleanliness. WVR is an “at-will” equal opportunity employer. Apply online at www.waterville.com or send resume to Human Resources at agilman@waterville.com.
HUMAN RESOURCES
There are currently no openings in the HUMAN RESOURCES.
INFORMATION TECHNOLOGY
There are currently no openings in the INFORMATION TECHNOLOGY.
LIFT MAINTENANCE
There are currently no openings in LIFT MAINTENANCE.
LIFT OPERATIONS
SNOW’S MOUNTAIN LIFT OPERATOR
Waterville Valley Resort is seeking part-time and full-time lift operators for Snow’s Mountain. Duties include, but are not limited to: assisting with lift loading, unloading, and lift closing; checking riders for valid lift tickets; assist guests with loading themselves and equipment onto lift; attentive to special needs of children, novices, and adaptive athletes; explain procedures to inexperienced riders and slow or stop lift as needed; maintain efficient and safe lift lines; shut down lift, clear ramps and maze areas, and secure lift house and equipment at close of each day. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.
LODGING
FRONT DESK AGENT
Town Square Condominiums at Waterville Valley seeks a Front Desk Agent to serve as the face of our property, welcoming our guests. Are you friendly? Do you like to work with others? Do you want to create lasting memories for families? If so, please join our team!
Key duties include:
Responsible for but not limited to handling all incoming calls with efficiency and professionalism, be able to make reservations, cancellations, and answer questions on rates, condo facilities, services, and special promotions
Process daily guest check ins & check out, aware of daily house count and expected arrivals/departures
Knowledge of local area, services, and hours of operation
Executing daily procedures and reports
Ability to use various computer systems
Part-time and /or Full- time opportunity available, can work with Mother’s Hours, Evenings, Weekends
Ideal candidates for this position should possess a friendly & upbeat attitude, the passion to provide great customer service and the ability to be a team player! Waterville Valley is an “at-will” equal opportunity employer. If interested please apply online at www.waterville.com or send a resume to Allison Gilman at agilman@waterville.com.
HOUSEKEEPER
Waterville Valley Resort is seeking a full-time, year-round candidate to join our housekeeping team. Waterville Valley Resort is an "at-will" equal opportunity employer.
MAJOR FUNCTION & SCOPE:
To assist guests in a professional, polite, respectful and helpful manner. This assistance includes (but not limited to) cleaning the main product, the guest rooms. The job also includes providing privacy for the guests, providing resort information, providing a safe environment for yourself, the guests and your fellow employee’s and providing hospitality.
ESSENTIAL JOB FUNCTIONS:
1. Perform all aspects of room cleans and laundry operations.
2. Cleaning hallways, stairwells and other common areas in lodging properties.
3. Keeping track of supplies and equipment needed to perform the job.
4. Provide, to one’s best ability, a secure environment for guest’s personal property/ in the rooms and service areas, as well as Lost and Found.
5. Provide guests with resort information.
6. Communicate pertinent housekeeping information to the front desk and maintenance departments.
7. Maintain accurate record of room status and inventories.
8. Perform light maintenance as needed or requested.
9. Participate in training of new housekeeping employees.
10. Contribute to team effort by participating in job sharing.
11. Perform other duties as required or as requested by Supervisor or Town Square Manager.
MARKETING
There are currently no openings in MARKETING.
RENTALS
There are currently no openings in RENTALS.
NEXT LEVEL FOOD TRUCK
FRONT OF HOUSE
Waterville Valley Resort is seeking part-time and full-time Front of House Team Members. Duties include, but are not limited to: provide excellent service; stocking service stations with supplies, beverages, condiments and other needed items; explaining menu to guests and answering questions about food preparations and contents; taking orders and accurately communicating orders the culinary team as appropriate; serving all ordered food and beverages; setting up the food truck operational layout; monitoring tables to assure all guest needs and requests are met; clearing and cleaning tables; cleaning and straightening service stations and work areas. Assure health and safety by learning and following established health and safety procedures; maintaining good person hygiene; discarding food properly; assuring that special dietary requests are ordered and served. All Food Truck Team members will be responsible for the successful operations of this new, innovative mobile kitchen facility including setup, promotions, and small event management. This will be a job like no other you’ve ever had! Waterville Valley Resort is an “at-will” equal opportunity employer. If interested please apply online or send a resume to Allison Gilman at agilman@waterville.com.
Nordic center
There are currently no openings in NORDIC CENTER.
NIGHT SKIING OPERATIONS
There are currently no openings in NIGHT SKIING OPERATIONS.
SEASON PASS & TICKET OFFICE
There are currently no openings in SEASON PASS & TICKET OFFICE.
SNOWMAKING & GROOMING
Snow Surfaces Manager
Waterville Valley Resort seeks a qualified Snow Surfaces Manager to manage the day-to-day operational demands for Snowmaking, Grooming and Terrain Parks, providing supervisory leadership and direction of staff, resources, and initiatives. Play a key role in safety, budgeting/forecasting, company culture and guest services/vendor/Resort partner relations. 5-years progressively responsible operational experience with a strong background in general trades and mechanical aptitude is preferred. Must be guest oriented and capable of engaging, influencing and communicating with internal and external clients. A full job description is available upon request. Waterville Valley Resort is an “at-will” equal opportunity employer. If interested, please send a resume to Allison Gilman at agilman@waterville.com.
SNOWSPORTS
There are currently no openings in SNOWSPORTS.
VEHICLE MAINTENANCE
Shuttle Drivers
Waterville Valley Resort is currently seeking part-time, seasonal drivers. Our shuttle drivers have the opportunity to interact with our guests on a regular basis and act as "ambassadors" with their resort knowledge and super personalities! This is a great position for someone who is friendly, outgoing, loves to interact with others, and has a clean driving record. CDL Class A or B with air brake and passenger endorsements is required. Waterville Valley Resort is an “at will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
WELCOME CENTER & CENTRAL RESERVATIONS
GUEST SERVICE AGENT
Waterville Valley Resort is seeking full-time and part-time seasonal Welcome Center & Central Reservations Sales Associates. Requirements include but are not limited to: booking reservations for numerous lodging properties in and around Waterville Valley and supplying accurate information to callers about Waterville Valley lodging, activities, and amenities, capturing all incoming resort calls, receiving all lodging reservation calls and upsell other Resort products, sell all Resort and partner products/services, help maintain guest database and data marketing, and support group sales fulfillment and sales efforts. Experience working in a customer-driven environment, strong computer skills, and must have exceptional customer relations, verbal, vocabulary, grammatical, and telephone etiquette skills. Must be detail-oriented and possess a pleasant, friendly, and helpful mannerism. Waterville Valley Resort is an “at-will” equal opportunity employer. Interested candidates can apply online or send a resume to Human Resources at agilman@waterville.com.
Human Resources Directory
Allison Gilman
Human Resource Manager
agilman@waterville.com
844.852.5033 x3170