Mountain Services

ATM

Located on 2nd floor of Base Lodge adjacent to the Guest Services desk.

BBTS

Located in the Competition Center to left of Valley Run quad.  For more info on events and programs please call 603-236-8601.

Child Care

Located on the first floor of the Base Lodge. Learn More »

First Aid Clinic

We hope you'll never need them, but if you do, Waterville Valley's Ski Patrol is ready to help you. Waterville Valley's First Aid Room is located in the Ski Patrol Clinic, right near the Lower Meadows Double Chair. The Clinic is accessible from the parking lot, or you can ski to it from the base area, going towards Lower Meadows.

Located in the Seasonal building on the 1st floor.  To contact the First Aid Clinic, please contact Patrol at ext. 3152.

Guest Services

Guest Services staff are ready to help you with all your needs. For directions, information, and helpful tips, and all your informational needs, just visit the Guest Services desk on the 2nd floor of the Base Lodge, or inquire at the Ticket office or Valet Parking office (bottom of the main stairway).

Retail & Repair Shop

Located in the courtyard at the base of the mountain.   Learn More »

Ski & Bag Check

Located below the Base Lodge deck. Learn More »

Tubing

A fun evening activity for the kids to enjoy after the mountain has closed. Starting Friday, December 28th, tubing is offered in the base area every Saturday evening from 5:30–9p.m., with additional dates offered during select holiday weeks. Tickets are available at the Rental Shop for $10/hr. Kids must be at least 48" tall to tube.
Additional Holiday Dates: 12/26/12 thru 1/1/13; 1/19/2013 thru 1/21/2013; and 2/16/13 thru 2/23/13.

Valet Parking

 Located at the "Drop-Off" parking area. Learn More »

WiFi

Free WiFi is available in the Base Lodge.