Hiking in Waterville Valley
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Hiking in Waterville Valley, NH


Town Square Condominiums

Policies & Useful Information

Town Square Condos in the White Mountains of New Hampshire
  • All condos are designated as smoke-free.
  • Rates include 8% NH Rooms and Meals Tax and 14% Resort Fee. Prices are per condo, per night.
  • Deposits & Payments
    • Deposit of 50% of reservation total (or the full amount, on one-night stays) is required at time of booking.
    • Deposit can be made by Check (if booking at least 30 days prior to arrival), Money Order, Certified check, or Credit Card (Visa, MC, Amex, Discover).
    • Reservations made within 14 days of arrival must be guaranteed with a credit card payment at the time of the reservation booking.
    • Final payment policy: Full payment of balance is due at the time of check-in. Final payment may be made by Credit Card or cash.
    • Sorry, we do not accept personal checks as final payment.
    • Security Deposit: A valid credit card imprint OR a $100 cash deposit will be REQUIRED at check-in, in addition to the balance due.
  • Cancellation Policy
    • If cancellation occurs at least 15 days prior to your arrival date, you will receive a refund of your deposit, less a $30 processing fee.
    • If cancellation occurs less than two weeks prior to your arrival date, your entire deposit is forfeited.
    • Change in your reservation date within 2 weeks of arrival is allowed only once, more than 4 days prior to arrival. There will be no refund on changed reservations.
  • Check-in time is 4:00 PM. Our office is located on the first level, immediately to the right as you enter Town Square.
  • Checkout time is 10 AM. Late departures not authorized by the Front Desk will be charged at the rate of $20 per hour.
  • Please be aware that our Front Desk is not open 24 hours a day. Closing hours vary. We can make arrangements for late arrivals!
  • We provide complimentary ski lockers for you to store skis and snowboards. We ask that you do not take these items to the units.
  • Maid Service: Units are cleaned before and after your stay. The housekeepers will provide fresh towels and empty garbage daily. For stays of 7 nights or longer, linens will be changed after the 3rd and 7th nights of your stay. Complete maid service may be requested for a daily charge. You are asked to please wash your dishes before departure; if dish washing or excessive kitchen cleaning is required after your checkout, a fee of at least $30 will be assessed.
  • Crib Rentals: Portable cribs available. Advance reservations strongly recommended. The fee is $5 per night.
  • Smoking is not allowed in our condos or indoor hallways. Fee (minimum of $200) will be assessed for smoking!
  • There is a $20 charge for each key not returned to the Front Desk upon check out.
  • Quiet hours are from 10pm until 8am.
  • Pets are not allowed in our condos. Fee (minimum of $200) will be assessed for animals in units, or you may be asked to leave.
  • All rates are subject to change without notice.